Water Department

Water Department Commissioner: Dan Tryban

  • 708-385-6902 x325
  • Email

Water Department Office Supervisor: Erica O’Donnell

  • 708-385-6902 x323
  • Email

If you wish to contact the village by telephone, please call …

708-385-6902 (Village Hall)
708-385-6131 (after hours non-emergency services)

Dial 911 for emergencies

Alsip Village Hall
4500 W. 123rd Street
Alsip, Il 60803
Mon: 8am-8pm
Tues. thru Fri: 8am-4pm
Sat. & Sun: Closed

E-Pay (Pay Water Bill Online)

2020 Water Quality Report

2019 Water Quality Report

2018 Water Quality Report

2017 Water Quality Report

2016 Water Quality Report 

Cold Weather and your Water System

Cross Connection Control

Lead in Drinking Water

Water Billing Information

Water Conservation

Water Meter Radio-read Transmitters

Water Service and Sewer Lines


Water Billing Information

Water Rates

The Village of Alsip residents and businesses can best be provided water services by a self-sustaining water enterprise that is adequately financed with rates and charges based on sound accounting, engineering, financial, and economic principles. Revenues from water and sewer rates and user fees are designed to enable the water department to provide for the full cost of service including:

  • Annual operation and maintenance expenses
  • Capital costs (e.g., debt service for capital improvements)
  • Adequate working capital and required reserves

To ensure the coverage of operating expenses, planned capital improvements and to maintain necessary fund reserves going forward, the Village of Alsip water rates have been increased as follows:

Current Rates per 1000 Gallons

Effective May 1, 2019



0 – 999,999 gallons of water


1,000,000 -6,999,999 gallons of water


7,000,000-11,999,999 gallons of water


12,000,000 gallons of water and over




Sewer user fee (per unit/per month)


Garbage (per month)


Water Billing



Billing cycle

Minimum bill






$20.58 per unit




Industrial multi-tenant


$20.58 per unit

Commercial and light industrial

Every four months


Commercial multi-tenant

Every four months

$82.32 per unit

How to Pay Your Bill

Water and sewer bills can be paid:

  • by mail
  • Directly at the clerk’s office located within the Village Hall.
  • Night deposit box located at the Village Hall in the Police Department foyer.
  • online with E-Pay


Billing Cycle Timeline



Day 1

Bill is mailed

Day 21

Current amount is due

Day 22

Penalty applied

Day 30

Delinquent notice mailed

Day 60

Hearing notice mailed

Day 67*

Hearing date

Day 72*

Termination notice posted

Day 73*

Termination of service

*These are approximations and will vary depending on the hearing date, which is set as the first Monday after the hearing notice is mailed.

Contact Us

If you have any questions about billing or about late water payments, please contact the Water Department at (708) 385-6902 extension 324 or 327. If your call is placed after normal business hours, please leave a message and we will respond as soon as possible.