Water Department Commissioner: Dan Tryban
- 708-385-6902 x2325
Water Department Office Supervisor: Erica O’Donnell
- 708-385-6902 x2323
If you wish to contact the village by telephone, please call …
708-385-6902 (Village Hall)
708-385-6131 (after hours non-emergency services)
Click2Gov (Pay Water, Sewer & Garbage Online)
| Alsip Village Hall 4500 W. 123rd Street Alsip, Il 60803 |
Mon: 8am-8pm Tues. thru Fri: 8am-4pm Sat. & Sun: Closed |
Cold Weather and your Water System
Water Meter Radio-read Transmitters
Water Billing Information
Water Rates
The Village of Alsip residents and businesses can best be provided water services by a self-sustaining water enterprise that is adequately financed with rates and charges based on sound accounting, engineering, financial, and economic principles. Revenues from water and sewer rates and user fees are designed to enable the water department to provide for the full cost of service including:
- Annual operation and maintenance expenses
- Capital costs (e.g., debt service for capital improvements)
- Adequate working capital and required reserves
To ensure the coverage of operating expenses, planned capital improvements and to maintain necessary fund reserves going forward, the Village of Alsip water rates have been increased as follows:
Current Rates per 1000 Gallons
Effective June 1, 2023 – Ordinance 2023-06-1
|
Service |
Rate |
|
0 – 999,999 gallons of water |
$8.85 |
|
1,000,000 -6,999,999 gallons of water |
$8.40 |
|
7,000,000-11,999,999 gallons of water |
$7.93 |
|
12,000,000 gallons of water and over |
$6.91 |
|
Residential -Senior Citizen discount |
$7.97 |
|
Sewer |
$0.75 |
|
Sewer user fee (per unit/per month) |
$1.00 |
|
Garbage (per month) |
$21.03 |
Water Billing
|
Customer |
Billing cycle |
Minimum bill |
|
Residential |
Bi-monthly |
$44.26 |
|
Apartments |
Monthly |
$22.13 per unit |
|
Industrial |
Monthly |
$22.13 |
|
Industrial multi-tenant |
Monthly |
$22.13 per unit |
|
Commercial and light industrial |
Every four months |
$88.52 |
|
Commercial multi-tenant |
Every four months |
$88.52 per unit |
How to Pay Your Bill
Water and sewer bills can be paid:
- by mail
- Directly at the clerk’s office located within the Village Hall.
- Night deposit box located at the Village Hall in the Police Department foyer.
- Online with Click2Gov
Billing Cycle Timeline
|
Day |
Condition |
|
Day 1 |
Billing Date – Bill is mailed |
|
Day 21 |
Current amount is due |
|
Day 29 |
Penalty applied |
|
Day 30 |
Delinquent notice mailed |
|
Day 60 |
Hearing notice mailed |
|
Day 67* |
Hearing date |
|
Day 72* |
Termination notice posted |
|
Day 73* |
Termination of service |
*These are approximations and will vary depending on the hearing date, which is set as the first Monday after the hearing notice is mailed.
Senior Citizen Water Rate Discount
The Senior Citizen Water Rate Discount is available to eligible seniors aged 62 or over, residing in a single-family home/townhome with its own, separate water account in applicant’s name.
Required documents
- Show proof of age – Any one of the following showing date of birth:
- State ID/Driver’s License
- Federal ID
- passport, birth certificate
- matricula consular
- Show proof of residency – Any one of the following in applicant’s name:
- Property deed or contract
- Property tax bill
- Lease agreement
How to Apply
If you wish to apply, please submit a Senior Citizen Water Rate Discount Application and show proof of age and residency to water department clerical staff at the Village Hall. The Senior Citizen Water Rate Discount Application is available here.
Contact Us
If you have any questions about billing or about late water payments, please contact the Water Department at (708) 385-6902 extension 2324 or 2327. If your call is placed after normal business hours, please leave a message and we will respond as soon as possible.
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