Water Department

Water Department Commissioner: Dan Tryban

  • 708-385-6902 x2325
  • Email

Water Department Office Supervisor: Erica O’Donnell

  • 708-385-6902 x2323
  • Email

If you wish to contact the village by telephone, please call …

708-385-6902 (Village Hall)
708-385-6131 (after hours non-emergency services)

Click2Gov (Pay Water, Sewer & Garbage Online)

2021 Water Main Replacements

Dial 911 for Emergencies

Alsip Village Hall
4500 W. 123rd Street
Alsip, Il 60803
Mon: 8am-8pm
Tues. thru Fri: 8am-4pm
Sat. & Sun: Closed

2023 Water Quality Report

2022 Water Quality Report

2021 Water Quality Report

2020 Water Quality Report

2019 Water Quality Report

Cold Weather and your Water System

Cross Connection Control

Lead in Drinking Water

Water Billing Information

Water Conservation

Water Meter Radio-read Transmitters

Water Service and Sewer Lines

Water Billing Information

Water Rates

The Village of Alsip residents and businesses can best be provided water services by a self-sustaining water enterprise that is adequately financed with rates and charges based on sound accounting, engineering, financial, and economic principles. Revenues from water and sewer rates and user fees are designed to enable the water department to provide for the full cost of service including:

  • Annual operation and maintenance expenses
  • Capital costs (e.g., debt service for capital improvements)
  • Adequate working capital and required reserves

To ensure the coverage of operating expenses, planned capital improvements and to maintain necessary fund reserves going forward, the Village of Alsip water rates have been increased as follows:

Current Rates per 1000 Gallons

Effective June 1, 2023 – Ordinance 2023-06-1



0 – 999,999 gallons of water


1,000,000 -6,999,999 gallons of water


7,000,000-11,999,999 gallons of water


12,000,000 gallons of water and over


Residential -Senior Citizen discount




Sewer user fee (per unit/per month)


Garbage (per month)


Water Billing



Billing cycle

Minimum bill






$22.13 per unit




Industrial multi-tenant


$22.13 per unit

Commercial and light industrial

Every four months


Commercial multi-tenant

Every four months

$88.52 per unit

How to Pay Your Bill

Water and sewer bills can be paid:

  • by mail
  • Directly at the clerk’s office located within the Village Hall.
  • Night deposit box located at the Village Hall in the Police Department foyer.
  • Online with Click2Gov


Billing Cycle Timeline



Day 1

Billing Date – Bill is mailed

Day 21

Current amount is due

Day 29

Penalty applied

Day 30

Delinquent notice mailed

Day 60

Hearing notice mailed

Day 67*

Hearing date

Day 72*

Termination notice posted

Day 73*

Termination of service

*These are approximations and will vary depending on the hearing date, which is set as the first Monday after the hearing notice is mailed.

Senior Citizen Water Rate Discount

The Senior Citizen Water Rate Discount is available to eligible seniors aged 62 or over, residing in a single-family home/townhome with its own, separate water account in applicant’s name.

Required documents

  • Show proof of age – Any one of the following showing date of birth:
    • State ID/Driver’s License
    • Federal ID
    • passport, birth certificate
    • matricula consular
  • Show proof of residency – Any one of the following in applicant’s name:
    • Property deed or contract
    • Property tax bill
    • Lease agreement

How to Apply

If you wish to apply, please submit a Senior Citizen Water Rate Discount Application and show proof of age and residency to water department clerical staff at the Village Hall. The Senior Citizen Water Rate Discount Application is available here.

Contact Us

If you have any questions about billing or about late water payments, please contact the Water Department at (708) 385-6902 extension 2324 or 2327. If your call is placed after normal business hours, please leave a message and we will respond as soon as possible.